What information is requested?
For the processing of orders I collect the following data from you:
1. Invoice address details: Name, Address, Postal code, City, State, Country, Telephone, Email
2. If applicable: Shipping address data.
3. What you order or ordered and the associated costs.
4. The payment method.
5. The shipping method.
The same data is stored on our home computer and on an external backup disk.
You will only be asked for your bank or credit card details after you have been redirected to the internet payment provider for payment. These are specialized companies.
We work with the following internet cash registers:
Which of these processes your data depends on the payment method.
We do not store your account details online, so my website is less attractive to hackers.
For shipping we make use of the following services:
Royal Mail, Parcelforce
If you have given permission for this, we sometimes send newsletters. As a rule, this comes down to a few times a year. For this we use ConstantContact (https://www.constantcontact.com/), using only your name and email.
In addition, I may store your experience stories (testimonials) on my home computer, if you inform me about this.
Your stories will only be used online if you have given your special permission, I do not make up experience stories, but they may be slightly adjusted to increase readability or to correct language errors
I never share your details with third parties!
How do I secure your information?
My website is working via SSL (Secure Socket Layer).
Cookies contain small amounts of data that are stored on your own computer and e.g. remember which browser you use, which items are in your shopping cart, which preferences you have specified. Unfortunately, our web shop does not work properly without cookies.