Our goal is to sell our products and services honestly and transparently, without hidden so-called small print. Communication plays an important role. If you are unexpectedly unclear after reading this text, please let us know. We can then increase the transparency further. These Terms of Sale apply to all orders and agreements for the sale of The Two Roads Foundation products and services.
Although legal requirements are important and perhaps even necessary, we try to live from the Heart.
In short, this means that we try to guide The Two Roads Foundation from our hearts, where we are responsible to our Self; so not to another, not to the government, but to the Divine in us. This means that if you have a query or a complaint, we shall try to satisfy you according to the law of Higher Self -’Love. Conversely, it may also be that a complaint is not genuine and you are responsible for it. National laws do not always provide for such situations, but are a good starting point. It’s too big to make that clear here and now, but between the lines you can understand what we’re trying to do.
Communication, as with everything in life, is also very important here.
Orders can be made available to us by email, Facebook Messenger, or directly through our website.
Orders will be processed as soon as possible within a few working days of the order. This will depend, in part, on the availability of the item, the time of production, any public holidays, and the payment method you choose. Most services will be fulfilled once an order is confirmed to us, but some services may take up to 3 weeks to fulfil. We will keep you updated via email when you order.
Shipping to other countries (outside of UK and Republic of Ireland)
Deliveries outside the UK incur higher postage costs. The shipping cost you are provided with, should be correct, but sometimes we may email you with specific cost.
Retention of title
Ownership of the goods will not be transferred, and services will not be booked, until full payment has been made.
Not good, money back
If the item arrives damaged, you have a warranty of 14 days to withdraw from the contract, and to provide an image of the damage via email to firstname.lastname@example.org. If it is assumed that the article is still undamaged. The Two Roads Foundation will refund the costs incurred within 14 business days after receiving the item(s), or will send you an undamaged item in its place.
Returns must always be reported to us first.
IMPORTANT Returns must always be returned with sufficient postage.